negative amount on concur expenses

[Jquinn]

Hi

I have a -$50 charge on my expenses. I have a receipt showing the refund of that $50. I cannot enter into Concur to get this negative amount removed. Please help. Very frustrating.

[KevinD]

@Jquinndid you see a charge for $50 come into your Available Expenses? If so, did you already submit it?

If that is the case, to get rid of the negative amount, you need to add it to a report that has other corporate card charges on it that total more than $50. An expense report must have a total greater than zero to be submitted, that's why you cannot submit this single refund by itself.

[Jquinn]

I already submitted that on the previous expense report and it zero'd all out. I have no other outstanding expenses but this -$50