how to mark expense as paid

[LisaJancaitis]

we pay our employees expenses outside of Concur. how do i mark them as paid in concur? right now everything is hung up as "paid"

the top result in google for doing this doesnt work. it says to highlight the expense and click "client paid" but there is no way to highlight the expenses that have come up and the "client paid" button is greyed out.

thank you

[MelanieT]

@LisaJancaitisHello! Thanks for reaching out here! I want to make sure I understand, you would like reports to be marked Paid, and you said currently they are all hung up as Paid? Are they by chance showing as Processing Payment?

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[LisaJancaitis]

@MelanieTomg i am so sorry. i want to mark them as paid. they are hung up as "approved, processing payment"

sorry for the typo

[MelanieT]

@LisaJancaitisLOL, I figured you meant something different. It is Friday!!! For these situations, often clients will use aPayment Confirmation Import

If you would like to setup the Payment Confirmation Import job, open case with SAP Concur Support and provide the following information:

• Entity ID
• On which basis should the import run (frequency)

支持将这些信息来创建和configure the job to run as part of a nightly schedule (ONP).

The process for configuring Expense for Payment Confirmation is as follows and is completed by theExpense solutions team:

1. Set up theExpense Payment Confirmationimport job in theAdd Import Definitionspage.
2. Add theExpense Payment Confirmationstep to the client's workflow by selecting theInclude the Payment Confirmation stepcheckbox on theWorkflowspage
3. Schedule theExpense Payment Confirmationimport job to run as part of the ONP.

Note: ThePayment Confirmation stepmust be added to the Workflow. If this is not already done, you might be requested to specify the Workflow.

The guide for the Payment Confirmation can be found above andhere.

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