cant find HCP ID after # created

[ahowardbsci]

I submitted Individual request to have an HCP ID created and there was a # assigned. After 1 week of the # being created, I still cannot find the individual in Concur to be able to add to an attendee list.

[KevinD]

@ahowardbscidid you search by the HCP's name as well?

Could you try the search again and take a screenshot of the search criteria you are using?

Also, your company might be using a connector that links to an HCP data base where you can search for the HCP and have their information pull in.