Uber e-receipts

[mbraswell]

I created an Uber business profile and selected concur as the expense provider (shows connected in the app). The Uber app in the Concur app center also shows connected, but I am still not receiving e-receipts in Concur. Does any have any suggestions on how to fix this?

[DeanR]

Under your Uber Business Profile it will have an email address for receipts - have you verified that email address in Concur? Email verification is under Profile -> Profile Settings -> Email Addresses.

I've never bothered with connecting to the Uber app from the Concur end; I've just done it through Business Profile within Uber and never had a problem.

[mbraswell]

Yes, my email is verified in Concur. Not sure if it matters, but I was connected at one time and received the e-receipts. I was trying to show someone else the steps to connect so I deleted the business profile and I am trying to reconnect. This time I didn't receive the SAP concur email "login to SAP Concur". Everything says I am connected though.

[DeanR]

Maybe try disconnecting from Uber via the Concur App Center, assuming you can. Then delete the Business Profile in Uber so you're effectively back to a blank slate, then recreate it.

[mbraswell]

I tried that too and no luck