There are no approvers defined in your workflow. Contact your Expense administrator for assistance.

[rchen4]

Hello,

I received an error message stating that "There are no approvers defined in your workflow. Contact your Expense administrator for assistance." I spoke with our expense administrator and they informed me that the correct workflow settings have been updated in Concur. To activate the new workflow, I need to create a new report. However, I am encountering another error message stating "This expense cannot be submitted until it is matched to an imported card transaction." Currently, all my card transactions are linked to the old report. Can you please provide some guidance on how I can resolve this issue?

Thank you.

[KevinD · Accepted solution]

@rchen4我相信当他们说,“创建一个新的代表ort" they believed you would delete the first report and then start a new one. By deleting the one report, those transactions will be made available for adding to your new report.

[rchen4]

Hello Kevin, I deleted the previous report and made a new one, but I still received the same message saying "There are no approvers defined in your workflow. Contact your Expense administrator for assistance." Can you please assist me in verifying if my workflow settings have been updated in Concur?