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Hi. My company occasionally has non-employees who need expense reimbursement. It's not all the time, but often enough that we need a process. I tried starting the Sponsored Guest functionality, but it doesn't seem to work with my company's mandatory SSO. Sponsored Guest seems like the perfect solution for us, but I can't imagine we're unable to use it because we have SSO. There has to be a way without providing these guests access to everything available in our SSO world. Has anyone else dealt with this before? Any other solutions? Thanks!
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@dbettiThank you for posting. This question is address on page 18 of theSponsored Guest Travel Service Guide. The recommendation that you can still create profiles for sponsored guest users but would
need to ensure that arrangers and delegates are assigned to manage the
各种流程产品内代表those users.
我期待着阅读创造性的建议from other SAP Concur Community members.
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Thanks@leedau.
So using this logic, I'd still manually create the non-employee in Concur, assign an employee delegate, and then the delegate will need to submit the expense report for them, correct? That seems logical, but leaves the question about how their personal banking and payment info would be entered into the system.
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@dbettiThank you for the follow up post. This will be a challenge, as a delegate or proxy can generally not update banking information. Have you had a discussion with your SSO team to see if they have a proposed solution? They may have ideas around how this should be managed according to your company's security/authentication policies to allow guests to authenticate into SAP Concur.
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Hi@leedau.
I have discussed this with my security team and we cannot allow non-employees into our SSO system, nor is there a workaround for these rare instances. Is it just assumed then that checks are mailed for sponsored guests being processed via delegate? My Concur system requires banking info prior to submitting your first expense report. How can we get past that? Thanks.