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matthewshaw
Occasional Member - Level 1
‎Jul 17, 202304:34 PM
‎Jul 17, 202304:34 PM

SAP同意手机应用程序收到汽车有限元分析turing Not Working

Ever since the update to the newer Mobile App version, the receipt "auto-crop" feature no longer works. Is this an update issue/glitch?

Troubleshooting done: Restarted each phone, logged out and back into the app, deleted and re-installed the app, via the icon when taking a photo - disabled and enabled the auto-crop feature; tried receipt on different color surfaces (light vs dark)

Specs: SAP Concur version 10.0.0.2307041454 | attempted on two different devices: iPhone 13 with iOS 16.5.1 (c) and iPhone 14 Pro with iOS 16.5.1 (c)

2 people had this issue.
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KevinD
Community Manager
Community Manager
‎Jul 18, 202311:35 AM
‎Jul 18, 202311:35 AM

@matthewshawI had the same issue. I've posted to our mobile team to see if they can provide some insight.

Between you, me and this whole Community, I don't ever use the auto-crop. :-).


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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matthewshaw
Occasional Member - Level 1
In response toKevinD
‎Jul 18, 202304:23 PM
‎Jul 18, 202304:23 PM

thank you for sharing with your Mobile Team! I’d imagine each receipt file (that is not auto-cropped) takes up a lot more file space!

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