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EssentraRM
临时会员- 1级

待处理卡交易项目

我遇到了一个与EE相关的问题,其中有一个项目的可用费用标记为“未使用-未决卡交易”,该项目发生在3/2/23的酒店费用。酒店的最终费用在3月份的费用报告中进行了处理,费用出现在公司信用卡上并进行了处理。但是“Pending”事务仍然处于Concur状态。

根据之前的指示,我应该从EE的可用费用清单中删除这笔交易。但是,有一个Alert错误提示“公司不允许删除(刷卡、电子收据、预订)费用”。

对于这个项目,我需要遵循其他选项/流程吗?

谢谢

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