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AJ1994
Occasional Member - Level 1

Payment not received

Hello

I made a claim on concur and status is showing as 'sent for payment' since 3 weeks but I have not received any credit in bank account yet. What can be done in this regard?

3 REPLIES3
MelanieT
SAP Concur Employee
SAP Concur Employee

@AJ1994Hello! Thank you for sending me private message! I do see your report was sent for payment, you should have received it by now. I am going to also send you your Admin's contact info for you to reach out to them as well.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
AJ1994
Occasional Member - Level 1

Thanks for the prompt support

AndrTrn
Occasional Member - Level 1

There isn't an exact cause regarding this problem. However, you should contact the bank and see where the problem is.

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