Need help to change the expense approver and company unit/division in Concur

[stristano]

Hello! I just recently moved into new role within parent company but in a different entity/location. I tried to change my expense approver from my previous manager to my current manager in this new role. When I go to the expense settings tab and try to change the approver, unit and division, it shows all grayed-out box with my previous manager and previous unit/division, and I am unable to change it. It said I need to find out my company support but I couldn't find any contact info in Concur. My finance department at the new role also refers back to the company support as they are not able to change this. Please advise how can I change the expense approver. Thank you!

Affects Me Too

[KevinD]

@stristanoI sent you a private message with a contact name.