取消
Showing results for
Search instead for
Did you mean:
evildrzinn
New Member - Level 1

Missing receipt affidavit

Sorry if this has been answered elsewhere, but I couldn't find a specific response:

I need to submit an expense without a meal receipt on my desktop application. I click on the "missing receipt declaration" and get a drop-down list that is empty, so I can't select the expense (same whether I've selected an expense with the checkbox or not). The manager I'm working with isn't sure how to help me. Is there a setting that needs to be changed, or am I missing something?

3 REPLIES3
edoull
Occasional Member - Level 1

I'm having this issue as well. Everything about this new UI is terrible. I have 400 expenses that are based off of fees we get from our travel agency, so we bulk allocate them to overhead and don't require a receipt. It's not showing me the expenses so I can't put missing receipts on them. I'd like to know who actually tested this and signed off on it

cathsnt
Occasional Member - Level 1

Hi,

I have the same issue with several clients.

For the same client, same policy, sometimes all expenses entries that need affidavit are available in the list and sometimes the list is empty.

KevinD
Community Manager
Community Manager

@evildrzinn对你的问题…这顿饭的量是多少expense? Most companies have receipt limits or a minimum amount of an expense to have it require a receipt. If the expense in question doesn't meet that limit, then the Missing Receipt Declaration would not be available. This is by system design. If not receipt is required, why attach something stating the receipt is missing?

Alright, I went ahead and looked up your site and here is what I found. The Missing Receipt Declaration is active, but no one provided the missing receipt text for explanation and Acceptance. Small oversight. This explains why you can select the MRD, but don't see anything.

KevinD_0-1667579396832.png


Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
My Settings." disabled class="lia-form-type-text lia-inline-topic-not-allowed" aria-label="Sorry, either you cannot reply to this topic or you have not verified your email address by clicking on the verification link in the email we sent you when you registered. If you did not receive an email from us, or need us to resend it, please visit My Settings."> verify your email address." disabled class="lia-form-type-text lia-inline-topic-not-allowed-mobile" aria-label="Sorry, either you cannot reply to this topic or you must first verify your email address.">