@thebigtommypcould you do me a favor and send me a private message that contains your SAP Concur User ID/Login ID. Oftentimes users enter the wrong username when they try to reset their password and then wonder why they didn't receive an email. The system cannot send an email if an incorrect username is entered and we cannot provide you a message stating if the username is incorrect for security reasons.
给我一个私人信息,点击我的用户名(KevinD). You will see a Message button.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
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