How do I use the "Clean Buffer" to clear incorrectly loaded charges?

[alexamor]

I need to remove incorrectly loaded charges that were disputed and resolved. The email instructions from SAP Concur say to use the "Clean Buffer" to clear incorrectly loaded charges in my buffer. If that the same as deleting the expense?

[KevinD]

@alexamorI've not heard the term "Clean Buffer" before. Do you have a copy of the email that had those instructions, by chance?

If you had disputed charges, then you should have one charge that is the incorrect charge and another for the refund/credit. Do you see that in your Available Expenses?

[alexamor]

Hi Kevin,

Yes, please see below for the email that I received:

[KevinD]

@alexamorthanks for this. It helps a lot. Sounds like your company has an expense type called Clean Buffer to indicate you are clearing out these items. So, this is not the same as deleting. You are actually submitting these items, but the expense type lets reviewers know they were incorrect charges and refunds.