How do I turn off ExpenseIt for e-receipts or pdfs I forward from an email address?

[karakitt]

ExpenseIt is more of a hassle than a help - I need to turn this feature OFF completely and I can't figure out how. It seems to have turned itself on automatically for receipts I forward in from my emails. In the past, these receipts would just go into my Available Receipts. Now, they are being processed automatically by ExpenseIt however this is NOT helpful.

Today it took the Courtyard logo image from a hotel folio email and turned into its own Meal receipt with an amount of $100! It set the location of a rental car receipt as somewhere in New Jersey because that's the location of Budget headquarters. I don't want to double-check computer-generated expenses. I want to go back to the way things were, where I can manually enter my expenses and just make sure they're done correctly the first time. This is now making my expense processing take twice as long trying to catch all these stupid mistakes.

How can I disable this feature for receipts I forward in from my email??

[KevinD]

@karakittthere was a system change recently where all customers using ExpenseIt will have receipts sent toreceipts@concur.com经过ExpenseIt。

如果你不希望这样的事情发生,你需要使用the mobile app. You can turn ExpenseIt off in the mobile app. By so doing, you can then just take a picture of the receipt through the app and that image should upload to Available Receipts.

I don't know why this change was made. All I can do is offer the above work around.

[karakitt]

This is absolutely insane - this NEEDS to be changed. I don't want to be taking a picture of my electronic receipts with my phone?? I want to forward receipts I have as email attachments the way I used to without using ExpenseIt. Absolutely asinine that this is now mandatory. Concur needs to stop making changes that make creating expense reports MORE work, I have enough work to do as it is.