@donellrzI would keep bugging the hotel for a receipt. They should have provided you a hotel folio upon checkout.
The fact you booked it from in Concur Travel shouldn't matter. I've booked hotels from sites like Expedia and had not issue getting a receipt. In fact, they usually send it to the email you provide the hotel.
If they still refuse, ask your Finance department if it is okay to provide a copy of your credit card statement showing the charge.
Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question?
Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
