我想要一些关于如何处理我最近出差时租用的赫兹汽车的超额收费的建议。我把车还了之后，有人用电子邮件把收据发给了我。我注意到上面写着“洗外”收费400美元。难以置信。我给赫兹发了电子邮件，他们为这个错误道歉，并说我可以在7-10个工作日内退款。此外，如果我没有收到回复，我应该“联系我的银行”。我的问题是这400美元的额外费用我怎么提交我的费用报告?还有，退款会计入我的费用吗?如果我没有收到回复而不得不“联系我的银行”怎么办?我想如果这是用我的个人信用卡支付的话，我会提出异议的。 Any advice is greatly appreciated.
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