Help Getting Started

Mike_Co · ‎Aug 2, 2023

I am a new user to Concur and submitting my first expense account. I see my itinerary but cannot add any expenses of make any changes to the existing ones. My home page doesn't look like any of the ones in the examples nor do I have any selections tabs. How can i get Concur to work for me? Here is a snip of what I see.

rohanpatil · ‎Aug 2, 2023

Hi@Mike_Co,

The screenshot indicates that you only have the travel role assigned to your profile. This allows you to only book trips.

Users with Expense role will see the Expense option at the top; in addition to Travel and App Center.

I would use the internal helpdesk to understand whether Concur is used for expense reimbursement and if so, why you do not have the necessary role.

Best regards,
Rohan

Best regards,
Rohan

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Best regards,
Rohan
Fellow Concur Site Administrator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.