Error when trying to enter expense

rgn915

This has happened before and eventually went away. A few hours ago, I got this error message and I can't do anything. I've logged out, logged back in, closed the browser, cleared my cache, deleted history, etc. Can someone tell me what this means and how to get rid of it, please?

"Sorry, but something went wrong with this task. Try refreshing the page, or sign out and sign in again.

If the problem persists, please contact your company administrator or help desk with the following incident code: a8804622-d0d6-4a8c-8007-9b83408d2f81"

The incident code has changed every time, but the error is the same.

Thanks.

MelanieT

@rgn915Thanks for reaching out to the SAP Concur Community. Here is the error description:Exception Name: com.concur.expense.exceptions.BadRequestException Exception Message: The specified expenseType.id is not available to create or update a child expense

What expense type are you trying to use?

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.

Thank you,
Melanie Taufen
SAP Concur Community Moderator
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rgn915

@MelanieT

Hi Melanie. I am trying to enter a receipt for a travel card transaction.

MelanieT

@rgn915这是你的资料吗?我不看到再保险port there. Or is this for someone you Delegate for?

Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.