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The ticket number for both the airfare and the booking fee is the same, no way i can change it. So I continue to get the error: Another expense has been submitted with the identical air ticket number.
What is the solution here?
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@nmrhello there. The Alert you have is yellow and not an alert to prevent you from submitting. I believe the rule in place is to keep someone from trying to submit their airfare twice. Since the amounts are vastly different, it should be clear to approvers one expense is definitely the booking fee. You won't be able to clear the alert because the system is configured to hide the Ticket Number field from your view for the expense type Travel Agent Booking Fee.
No further action is needed by you.