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kmn031
New Member - Level 1

Changing Bank Info

How do I change my bank account info in Concur? I don't have this "Bank Information" section in my Concur

kmn031_0-1691772393712.png

3 REPLIES3
dlamont
Super User
Super User

You should reach out to your company's Concur Administrator, a few companies set this up internally, but that is rare. So something may be amiss in your Profile or the Company Settings. Your Expense Group assignment may affect this if you are assigned to a group, for say, company credit cards, that are paid direct to the card company so no reimbursement to employees. But your Company Admin should be able to help you.

DLamont
rohanpatil
Frequent Member - Level 1

Hi@kmn031,

Most big companies will not pay from Concur. Instead, the information for approved claims will flow to the ERP system and payments will be made from there. The bank information maintained for you will either flow from HR systems or maintained manually. As suggested by@dlamont, your best bet is to connect internally to your company's support team to understand what is the case for you and what needs to be done.


Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Best regards,
Rohan
Fellow Concur Site Administrator
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KevinD
Community Manager
Community Manager

@kmn031normally I would have something to add, but@rohanpatiland@dlamontpretty much covered everything I would have said.:slightly_smiling_face:


Thank you,
Kevin Dorsey
SAP Concur Community Manager
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