Bank Information Greyed Out Will Not Let Me Enter Information

[jackhn]

Have been asked by my company to add banking information to my concur account.

When I go to profile and select banking information, the page opens and I can see the page when I should be able to add my banking information however the drop downs, and text boxes are greyed out and I can not enter any information.

Please advise? Thank you in advance!

[KevinD]

@jackhnI believe the issue is that your country of residence says Guyana, but your reimbursement currency is USD. The system doesn't allow a mismatch between reimbursement currency and country.

I'm sending you a private message with a name to contact.

[Francoiswyn]

Hi

My banking region is greyed out .I am living in South Africa and only have ZA bank account.

Payment was returned . please assist