Solved: App Update

kelseyglenn

Hello!

The mobile APP for Concur recently updated and now our users are having a lot of issues. One user in particular has lost the ability to submit mileage, and some of his expense options are no longer listed. I had him delete the app and reinstall in, log out and log back in again and nothing is working. Is there a way to fix this issue?

Thanks!

KevinD

@kelseyglennI was informed by our mobile support team that these are known issues and have been escalated to R&D. I was also told you should submit a help ticket to Concur Support so that you can be informed when the fixes are released.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
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KevinD

@kelseyglennI was informed by our mobile support team that these are known issues and have been escalated to R&D. I was also told you should submit a help ticket to Concur Support so that you can be informed when the fixes are released.

Thank you,
Kevin Dorsey
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.