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AnaO
Occasional Member - Level 1

0 € expensive charge related to yearly subscription

Hi, I´ve received two reminders to submitt a report for a 0€ amount to reconciliate an expense related to an annual subscrition paid by credict card. There is not a credict card transaction after annual payment reported in a previous expense report and already approved. May you assist to solve this issue please? Actually I received 2 charge with 0€ amount in less than 15 days . How should I proceed?

1 REPLY1
MelanieT
SAP Concur Employee
SAP Concur Employee

@AnaOHello! I am sorry for the issue with your reports. I was able to go in to your account and I see two reports created that do not have any transactions in them. There are no CC transactions in your available expenses either. You should either add a transaction to the report or you can just delete the reports.

Remember to tag me if you respond or feel free to mark this post as Solved if you don't have further questions or comments. To tag me on your response, you click the Reply button, first thing to type is @. This should bring up the username of the person you are replying to.


Thank you,
Melanie Taufen
SAP Concur Community Moderator
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